We are seeking an office manager to add to our fast paced, terrific, award winning veterinary team. We are a full-service, 3 doctor small animal veterinary hospital located in Rockford, Illinois. Well established since 1997, we are active in the animal and human community and enjoy group activities outside of work. PPH was recently voted as Top 3 in Rockford for Best Veterinary Clinic, Top 5 for Best Work Place Culture, and also Best Small Business Benefits. Our talented and caring team work together in order to provide exceptional veterinary care for our patients.
This position works and partners closely with all of our staff to provide a smooth and profitable operation while creating a culture based on trust, high-quality patient care, and exceptional customer service. Strong communication, organizational, multi-tasking, and conflict management skills are a must. Someone with a proactive initiative, team-player, problem solving, and positive attitude is exactly what we desire!
Only 45-90 minutes from Madison, Milwaukee or Chicago, we’re in a great location for anyone who loves small town or big city fun! Rockford is well known for one of the largest state parks in Illinois, lake & river activities, unique shops and many other outdoor activities along with local hockey & baseball teams. We have shopping and restaurants along with excellent hospitals and schools; you’re sure to enjoy the area!
Staff management: coordinating support staff, scheduling, internal conflicts/concerns, organize and run staff meetings and in-house CE, assist in recruiting, interviewing, and hiring new staff.
Client Management: Client reviews and communication, social media communication/postings, marketing, account management, client questions/concerns/conflicts.
Hospital Management: Oversee maintenance and cleanliness of physical facility and equipment, Computer software and service, maintain and order inventory, maintain and trouble-shoot office and veterinary equipment.
Accounting: Manage client invoices/accounts receivable, compile monthly financial reports, bill pay, equipment and supply invoicing, payroll.
Paid Time Off (sick, vacation, personal days, holiday, etc)
Pet Care Allowance
Licensing Renewal Fees
Profit Sharing Retirement Plan
Continuing Education Allowance & Paid Time Off
Mentoring / Training As Needed
EDUCATION AND/OR EXPERIENCE
Possess at least 2 years experience in the veterinary field; office management experience is a plus. Minimally an Associate’s Degree is preferred. Experience in the veterinary field and office management without a degree will be considered.
Strong understanding of the use of Microsoft office and Social media avenues is desired. Experience with Cornerstone Veterinary Software is a plus.
About Perryville Pet Hospital - Rockford, IL
We pride ourselves on tailored patient care and long term relationships with our clients since opening our doors in 1997. Great support staff & CVT's with little turnover that all contribute to keeping our hospital running smoothly. Family focused clinic with flexibility and understanding that life beyond our clinic is important. Voted by the community for both the best veterinary clinic in Rockford and our vets are ranked in the top 3 for 3 years running.