Description: Veterinary Medical Office Receptionist = Job Purpose: Serves patients by greeting and helping them;scheduling appointments; maintaining records and accounts. Cheery disposition with a "people-person" personality are very important.
Receptionist Job Duties: Must have actual veterinary receptionist experience!Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries. Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone. Keeps Clients' appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays. Comforts Clients/patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area. Ensures availability of treatment information by filing and retrieving patient records. Maintains patient accounts by obtaining, recording, and updating personal and financial information. Maintains business office inventory and equipment by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies; scheduling equipment service and repairs. Helps patients in distress by responding to emergencies. Protects patients' rights by maintaining confidentiality of personal and financial information. Maintains operations by following policies and procedures; reporting needed changes. Contributes to team effort by accomplishing related results as needed. Skills/Qualifications: Multi-tasking, Flexibility, Telephone Skills, Excellent Customer Service, Good Time Management, Organization, Attention to Detail, Scheduling, Word Processing , Professionalism, Quality Focus
Additional Salary Information: pet benefits after 3 months; Possible full-time position available if person is highly motivated with strong customer service skills!. Vacation pay and sick pay available(after one year & full time employees only)
Internal Number: 1
About South Fulton Pet Care
Located in Fairburn the veterinarian at South Fulton Pet Care is committed to your pet's health. Fairburn based South Fulton Pet Care excels in the science of Veterinary medicine and was founded in 2008. Since then Dr. Regina Hyde-Nance and our staff have excelled in compassionate veterinary care in the Fairburn area.South Fulton Pet Care is a full-service animal hospital whose mission is to provide the highest standard of veterinary care for pets. We provide friendly, informative, and supportive services for you and your pet, while maintaining a superior working environment for our employees.South Fulton Pet Care offers the emergency veterinary services as well as medical, surgical, dental veterinary care and grooming services. With an in-house pharmacy, laboratory services and access to specialists, our facility offers a one stop for your pet's health and medical care.