Philadelphia Animal Specialty and Emergency (PASE) is looking for a progressive and motivated practice manager to help build a true “ground up” state-of-the-art veterinary hospital servicing Philadelphia. At PASE, our core values center on compassion, clinical excellence, sustainability, job satisfaction, and collegiality. Our belief in our team and commitment to deliver high quality veterinary care to our patients and their families is the hallmark of our business philosophy.
We are excited to keep building upon our successes and now seek to find an experienced practice manager to be part of a unique business venture, centered on providing exemplary service-oriented care at the highest level, promote progressive, innovative treatments, and foster a workplace environment where our people are highly skilled, valued and enjoy coming to work.
PASE is the manifestation of our passion to bring together a cohesive group of veterinarians with the pursuit of not only delivering the highest caliber of patient care and client satisfaction but also prioritizing job satisfaction. In looking to tackle the biggest issues in veterinary medicine, we are promoting a model for sustainability, diversity, and quality of life outside the restrictions of large corporate veterinary medicine.
The right candidate for the practice manager will have strong leadership skills, be highly organized and be an excellent communicator. They will regularly report directly to the managing partners, setting short and long term business and finance goals and help find solutions to optimize workflow.
The practice manager will work with a core group of administrative and clinical personnel on a daily basis. They will be essential to the development and integration of hospital programs into the work flow. They will work closely with a customer services manager, operations manager and clinical service managers to develop best practices policies and procedures that align with the PASE mission and vision as well as regulatory authorities in veterinary medicine.
The practice manager position will also be involved in human resources tasks (hiring, staff performance evaluations etc), quality assurance, and public relations. Further, they will work with a marketing team to elevate PASE as the premier veterinary hospital in Philadelphia and surrounding regions.
At PASE we value transparency, continuous quality improvement, teamwork and pride ourselves on building a positive work environment for all employees and the practice manager will be essential to promote and uphold these principles.
To apply, please send your curriculum vitae, letter of application highlighting relevant experience, and names and contacts of two (2) professional referees to Emily Dozeman, DVM, DACVECC, firstname.lastname@example.org.
We will be interviewing candidates until the position is filled and the position is available for an immediate start.
Experience in medical practice management preferred (medical or veterinary)
Bachelors or Masters degree in healthcare administration or business.
Critical thinker with strong conceptual and problem-solving skills.
Great attention to detail with the ability to multi-task.
Superb organizational, administrative, and planning skills.
Ability to work under pressure and react effectively to emergency situations.
Ability to work independently and as part of a team.
Excellent documentation, communication, and IT skills.
Passionate about clinical excellence and veterinary medicine