South Fulton Pet Care is looking for an exceptional veterinary receptionist to add to our team. The Veterinary Receptionist primary duty is interacting with clients and coordinating
communication between doctors, assistants and the clients. 

• Must be able to safely lift 30 pounds.
• Basic math and writing skills.
Other:
Receptionists must possess good critical thinking and problem solving skills, compassion, a

positive attitude, follow-through and excellent communication and teamwork skills. Multi-
tasking and accepting constructive criticism is essential. Punctuality is expected.

This job description does not necessarily cover every task or duty that might be assigned.
There may be additional responsibilities assigned as necessary. 

Essential duties and responsibilities:
• Provide top-notch customer service.
• Being attentive to client and pet needs.
• Identify and work compassionately with clients in various emotional states.
• Work patiently with distressed, frustrated or disgruntled clients.
• Answer and triage phone calls from clients.
• Schedule appointments and schedule procedures.
• Check-in clients.
• Monitor client flow from check-in to discharge.
• Monitor schedule and flow.
• Client call backs.
• Managing record requests between other hospitals and specialty practices.
• Fill prescriptions.
• Discharge patients.
• Client education.
• Assist in cleaning the hospital including but not limited to: keeping reception desk area
and lobby clean and sanitary, taking out the trash and recycling, laundry, cleaning floors,
bathrooms, exam rooms, kitchen and kennels if needed.
• Process payment transactions.
• Maintain proper documentation in the electronic medical record.
• Relay appropriate information to/from clients to doctors and/or management.
• Computer skills: Able to use Windows based computer systems, word processing, email,
web search and other skills needed to effectively use the practice management software
program.

About South Fulton Pet Care

Located in Fairburn the veterinarian at South Fulton Pet Care is committed to your pet's health. Fairburn based South Fulton Pet Care excels in the science of Veterinary medicine and was founded in 2008. Since then Dr. Regina Hyde-Nance and our staff have excelled in compassionate veterinary care in the Fairburn area.South Fulton Pet Care is a full-service animal hospital whose mission is to provide the highest standard of veterinary care for pets. We provide friendly, informative, and supportive services for you and your pet, while maintaining a superior working environment for our employees.South Fulton Pet Care offers the emergency veterinary services as well as medical, surgical, dental veterinary care and grooming services. With an in-house pharmacy, laboratory services and access to specialists, our facility offers a one stop for your pet's health and medical care.

Connections working at South Fulton Pet Care